Q.I would like to cancel my order.

Please note that we generally cannot accept cancellations of orders after they have been shipped.

For cancellations before shipping, please contact us via the inquiry form, email, or official LINE.

Q.How long does it take for the order to be shipped?

Shipping days will be weekdays excluding Saturdays, Sundays, and holidays. If you place your order in the morning, it will be shipped the same day at the earliest.

Q.I forgot to enter the coupon code. Can I apply it later?

Due to system limitations, coupon codes cannot be applied to orders after payment has been completed.

Q.I would like to change my payment method.

Payment method cannot be changed after payment is completed. Please note.

Q.Can you ship overseas?

Delivery is only within Japan.

Q. Is it possible to exchange sizes?

If the size of the product you receive does not fit, we will accept size exchanges.

Please contact us within 7 days of receiving the product.

Q.Can you wrap it?

All items in our store will be packed and delivered in original boxes.